Can't login. Get - 404 Not Found nginx/1.10.3 (Ubuntu) [RESOLVED]

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This topic contains 4 replies, has 2 voices, and was last updated by Kim 5 years ago.

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  • #3409

    Have been getting this message since before 12/28/18. Started documenting 12/28. Message happens on both Chrome and Edge. On 12/31 I decided to try another tab on the same Edge browser. When I logged in, the site showed my user id even though I couldn't logon at the 1st tab. I drew, but couldn't get to My Studio because of the 404 error. Tonight same thing, able to log in at the second tab, but not the first. Haven't yet tried to draw because wanted to get this post written. Even before the error message started, it took a long time to change screens on this site. Would get "waiting for response from..." Any help is welcome because I want to be able to draw here.

    • Kim edited this post on January 3, 2019 7:35am. Reason: Marking support issue as closed :)
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    That is utterly bizarre. How did you eventually manage to login to make this post?

    The next time you see that 404, can you try to copy the URL you ended up at? If you can't login to send it to me, you could send it to

    • Kim edited this post on January 2, 2019 11:41pm.

    Hi Kim,

    Thought you had done something because everything worked tonight. Didn't even get that "waiting for response from..." message.


    I fixed a major lag error that had been building up on the "Your Studio" page, which is where logging in typically dumps out to. That might have been involved! I'm just puzzled because I'd expect a different error than 404 for a timeout.

    Regardless, just glad it is happy and working for you now! :)

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