For those using Internet Explorer, especially older versions, there's been a bug in the new version of the tools that can cause the photos to not display correctly, instead persistently showing a black screen.
We just released a patch meant to address this issue for Internet Explorer. You may need to clear your cache and refresh your browser in order to get the fix.
A second patch that will remove the dialogue box that hides the image while the tools are paused, add better control over what types of images you want to draw, and a few other convenience updates is in the works; I'm anticipating its release before the month is out.
Thanks to everyone who has reported issues and come to me with suggestions for improvement!
Vai (unregistered visitor)
I've tried going onto the figure study section multiple times, on both google chrome and firefox, and just get error messages? But only for figure studies, things like the facial expressions, animals, and hands and feet all work fine
Kim - Site admin
Hi Vai,
I'm not seeing any errors on any of the tools. What is the actual error it's giving you?